Last updated: 1st January 2026
By accessing and using the services provided by norvex S.L. ("norvex", "we", "our", or "us"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and norvex.
If you do not agree to these Terms, you must not access or use our services. By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
These Terms apply to all users of our services, including customers, visitors to our website, and any other parties who access or use our cloud services.
norvex provides cloud computing services including but not limited to cloud infrastructure, managed hosting, data solutions, security services, and related technical support. Our services are designed for businesses and organisations seeking reliable cloud solutions.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, though we will make reasonable efforts to provide advance notice of significant changes.
By using our services, you agree to comply with all applicable laws and regulations. You are responsible for your use of the services and any content you store, process, or transmit through our systems.
You agree not to use our services for any of the following:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.
Payment for services is due according to the billing schedule specified in your service agreement. All fees are non-refundable unless otherwise specified in writing.
We reserve the right to suspend or terminate services for non-payment. Late payments may incur additional charges as specified in your service agreement.
All content, software, and technology provided as part of our services remain the property of norvex or our licensors. This includes but is not limited to software, documentation, trademarks, and proprietary technologies.
You retain ownership of any content you upload, store, or process through our services. By using our services, you grant us a limited licence to host, store, and process your content solely for the purpose of providing our services.
You may not copy, modify, distribute, or reverse engineer any part of our services without our express written permission.
We are committed to protecting your privacy and personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Our collection, use, and processing of personal data is governed by our Privacy Policy, which forms an integral part of these Terms. Please review our Privacy Policy to understand how we handle your personal information.
While we strive to provide reliable services with high availability, we cannot guarantee uninterrupted service. Scheduled maintenance, emergency repairs, or circumstances beyond our control may result in service interruptions.
We will make reasonable efforts to provide advance notice of scheduled maintenance and to minimise service disruptions.
To the maximum extent permitted by law, norvex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for the services in the twelve months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.
You agree to indemnify and hold harmless norvex, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Either party may terminate the service agreement with appropriate notice as specified in your service contract. We may immediately terminate or suspend your access to our services if you violate these Terms.
Upon termination, your right to use our services will cease immediately. We will provide you with reasonable opportunity to retrieve your data, subject to any outstanding payment obligations.
Provisions of these Terms that by their nature should survive termination will remain in effect after termination.
These Terms shall be governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Málaga, Spain.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Terms.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
If you have any questions about these Terms of Service, please contact us:
norvex S.L.
Gran Vía 31
29010 Málaga, Andalusia
Spain
Email: legal@norvex.top
Phone: +34 953 478 997